Last updated: 10/8/2026
FreightSignal ("we", "us") provides real-time freight status notifications for trade show logistics. This policy explains how we collect, use, and protect information, including phone numbers used for SMS communications.
When a truck shipment is registered for an event, we collect phone numbers and contact details for drivers, carriers, EAC coordinators, exhibitors, and dispatchers in order to send shipment status updates via SMS.
Phone numbers are used solely to send and receive freight status updates (e.g., arrival, queue, dock assignment, unloading complete) related to a specific trade show shipment. We do not sell or share phone numbers with third parties for marketing purposes.
Recipients may reply STOP at any time to a message to opt out of future SMS communications. Message and data rates may apply.
Shipment and contact information is retained for the duration of an event and a reasonable period afterward for record-keeping, then may be deleted upon request.
For questions about this policy or to request data deletion, please contact the event coordinator who registered your shipment.